It’s safe to say that online shoppers like the promise of easy — and even better, free — returns. But it may surprise consumers to learn what can actually happen to all those unwanted items. 

The tech giant is facing criticism over its appointment of a former NSA director.

Some companies regret sharing information with the tech giant and its Alexa Fund. “We may have been naive in believing they weren’t competitive with us,” said one executive.

Powell's Books announces a change. “For too long, we have watched the detrimental impact of Amazon’s business on our communities and the independent bookselling world."

Reading a book on a Kindle sends Amazon a lot of data about reading habits. How fast pages are turned, font sizes and views, and device details.

He says Amazon is investigating.

Spotting the fakes isn’t always possible, but here are some tips

The package was produced by Amazon spokesperson Todd Walker.

Contrary to assertions to Congress, employees often consulted sales information on third-party vendors when developing private-label merchandise. “We knew we shouldn’t,” said one former employee who accessed such data.

Sa logistique est indispensable à 64% des boutiques de sa marketplace: la dépendance est totale. Alors que le nombre de pays où la population est placée en quarantaine s'accroît chaque jour un peu plus, les entreprises de livraison sont inondées de commandes et forcées de s'adapter...

Hey Alexa, stop listening to my client’s information.

As people are staying home to help prevent the spread of the coronavirus, Amazon is seeing an increase in demand as small businesses suffer.

Telling whether the product that arrived in your Amazon box is what you meant to order can be puzzling. Can you guess which ones of these are the imposters?

The company’s new one-tap star rating feature seeks to get more customer feedback ... from actual customers.

So, you own or are thinking of buying a Ring camera. This post outlines a list of privacy and civil liberties concerns we have with Amazon’s Ring system so that you can be a more informed consumer, or—if you already own a Ring camera—be a more considerate neighbor. If You’re Thinking of Buying...